1. Eligibility
To register and use nunstar, you must be at least 21 years of age and a resident or citizen of the Philippines. By creating an account, you confirm that you meet both of these requirements and that you are not subject to any legal restriction that would prevent you from accessing online gaming services in your area.
Employees, contractors, and immediate family members of nunstar and its affiliated partners are not eligible to participate in real-money games, promotions, or betting markets offered on the platform. We reserve the right to request identity verification documents at any time to confirm eligibility, and accounts that cannot be verified may be suspended pending review.
2. Account Registration
Each member is permitted to hold only one registered account on nunstar. Creating duplicate or multiple accounts is strictly prohibited and may result in permanent suspension of all associated accounts and forfeiture of any pending balances. You are responsible for providing accurate, complete, and up-to-date information during the registration process.
You are solely responsible for maintaining the confidentiality of your login credentials. Any activity carried out under your account is your responsibility, whether or not it was authorised by you. If you believe your account has been compromised, contact our support team immediately. nunstar will not be held liable for losses resulting from unauthorised access due to failure to safeguard your credentials.
3. Acceptable Use
You agree to use nunstar solely for lawful personal entertainment purposes. Any attempt to use the platform to engage in fraudulent activity, money laundering, collusion with other players, or any form of system manipulation is strictly forbidden and will result in immediate account termination and potential reporting to relevant Philippine authorities.
The use of automated tools, bots, scripts, or software designed to gain an unfair advantage on our platform is prohibited. nunstar reserves the right to void bets or winnings where there is reasonable evidence of technical exploitation, irregular betting patterns, or coordinated abuse of any promotional offer. We are committed to maintaining a fair and safe environment for all genuine members.
4. Deposits & Withdrawals
All transactions on nunstar are denominated in Philippine pesos (PHP). Deposits are credited to your account upon successful processing by the payment provider. Minimum and maximum deposit limits apply and are displayed at the time of transaction. nunstar does not accept deposits from third-party payment sources; all funds must originate from a payment method registered in your own name.
Withdrawal requests are subject to identityverification and may take up to three (3) banking days to process, depending on your chosen payment method. We reserve the right to request supporting documentation before releasing any withdrawal. Withdrawals will only be sent to a payment method that matches the name on your registered account.
All promotions and bonus offers published on nunstar are subject to specific terms, including minimum deposit requirements, wagering conditions, eligible game types, and expiry periods. These individual promotion terms are displayed alongside each offer on the Latest Promotions page and must be read in conjunction with these general Terms and Conditions.
Bonuses are issued in good faith for genuine recreational use only. nunstar reserves the right to withdraw, amend, or cancel any promotion at any time without prior notice, particularly where there is evidence of abuse, exploitation of offer mechanics, or breach of any condition outlined herein. Members who are found to have misused promotional offers may have their winnings voided and accounts suspended.
6. Responsible Gaming
nunstar is committed to promoting responsible gaming practices across all our services. We encourage all members to set personal limits on deposits, losses, and session time to keep gaming enjoyable and within their means. If at any point you feel that your gaming habits are becoming a concern, we urge you to make use of the self-exclusion and account limit tools available through your account settings.
Players who believe they may have a gambling problem are encouraged to seek professional support. Our dedicated Responsible Gaming page contains guidance on available resources, self-assessment tools, and how to request a temporary or permanent account closure. We take player wellbeing seriously and will act promptly on any request for self-exclusion received from a registered member.
7. Intellectual Property
All content on the nunstar platform, including but not limited to logos, graphics, text, software, game interfaces, and promotional materials, is the exclusive intellectual property of nunstar or its licensed content providers. Unauthorised reproduction, distribution, modification, or commercial use of any platform content is strictly prohibited without prior written consent from nunstar.
You are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal entertainment purposes. This licence does not permit scraping, data mining, reverse engineering, or any other systematic extraction of content from the platform. Any breach of these intellectual property terms may result in immediate account termination and legal action where applicable under Philippine law.
8. Limitation of Liability
nunstar provides its platform on an "as available" basis and does not guarantee uninterrupted, error-free access at all times. We will not be liable for any loss or damage arising from service downtime, technical faults, delays, or inaccuracies beyond our reasonable control. This includes losses resulting from internet connectivity issues, device incompatibility, or third-party payment provider delays.
To the fullest extent permitted under applicable Philippine law, our total liability to any member in connection with use of the platform shall not exceed the net deposits made by that member in the thirty (30) days immediately preceding the event giving rise to the claim. Nothing in these terms excludes liability for fraud, death, or personal injury caused by our negligence, nor does it affect your statutory rights as a consumer in the Philippines.
9. Changes to Terms
nunstar reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will notify registered members via the email address associated with their account, and the updated terms will be published on this page with a revised effective date. Continued use of the platform after any such update constitutes your acceptance of the revised terms.
We recommend reviewing this page periodically to stay informed of any changes that may affect your rights or obligations as a member. If you do not agree with any updated terms, you have the right to close your account by contacting our support team before the effective date of the changes. Your statutory rights under Philippine consumer protection law are not affected by any amendment to these terms.
If you have any questions about these Terms and Conditions, or if you wish to raise a formal complaint, please reach out to our support team. Our dedicated support staff are available to assist members across the Philippines with account enquiries, transaction disputes, responsible gaming requests, and general platform feedback.
You can contact us at [email protected] (plain text — do not reply to automated messages). For quicker answers to common questions, you may also visit our FAQ page, which covers a wide range of topics including registration, deposits, promotions, and account security. We aim to respond to all formal enquiries within one (1) business day.